Jargon Buster
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Jargon Buster

With so much terminology now used in our "techie" world it's hardly surprising we can all get confused!

Let our Jargon Buster below give a plain English explanation of many terms you will find used throughout our online store.

Signals from your telephone are generally too weak to drive the speakers in a headset - the signal needs to be amplified. The Amplifier is typically a small box that sits next to your phone and provides access to volume controls etc.

A style of headset with speakers for both ears. Typically these offer the user a greater degree of caller focus by reducing background noise distraction of the headset user.

DECT or Digital Enhanced (formerly European) Cordless Telecommunications is an ETSI standard for digital portable phones, commonly used for domestic or corporate purposes.

Bluetooth refers to a short-range radio technology aimed at simplifying communications between devices. Bluetooth technology was ideally designed to replace the plethora of cables that connect our fixed and mobile devices. With Bluetooth technology these devices can communicate without wire over an air interface using radio waves to pass information back and forth between devices.

The most common design of headset, using a single speaker for the left or right ear.

Noise-cancelling refers to a headset microphone design which virtually eliminates the transmission of background noise. This inexpensive option can greatly enhance the sound quality of a headset and improve the quality of a call.

The part of a system responsible for sending a signal. In the case of a wireless/cordless headset for example, the transmitter will send the signal via the airwaves and destined for the headset with it's inbuilt receiver.

Quick Disconnect
A small connector in the headset cord that allows the user to break away from a call to move around the office and reconnect without placing the caller on hold or ending the call.

Unified Communications (UC)
A new technological architecture whereby communication tools are integrated so that both businesses and individuals can manage all their communications in one entity instead of separately. In short, unified communications bridges the gap between VoIP and other computer related communication technologies.

Universal Serial Bus (USB)
USB is the most common type of computer port used in today's computers. It can be used to connect keyboards, mice, game controllers, printers, scanners, digital cameras, and removable media drives, just to name a few.

Voice Tube
A voice tube carries sound from your mouth to a microphone that is housed in the ear cup of a headset. This design strategy produces headsets that can be manufactured at a significantly reduced cost – a saving that is reflected in the cost to the end-user. The disadvantage of this design is that the microphone can not make use of Noise Canceling technologies, and is therefore less suitable for noisy environments.

Voice over Internet Protocol. This is a technology that allows you to talk to others over the internet, rather than over conventional telephone lines.