Delivery & Returns
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Delivery & Returns

Delivery - United Kingdom

 Orders are delivered Free Of Charge within 3-4 working days. If your order is not delivered by the 5th working day following your order please contact us.

Our Express Delivery option is available for £4.50 (Ex. VAT) and all orders placed using this service will be delivered using this method within 2 working days (with many orders delivered next working day).

Delivery - Within the European Union (EU Countries)

Delivery charges are shown during checkout and delivery times vary by country although are normally within 7 working days.


 


Returns Policy

We aim to make our returns policy both simple and fair.

You may return any new unopened items within 14 days of delivery for a full refund (less the delivery costs). We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Providing goods are returned unopened and in the same condition as supplied you should expect to receive your refund within 14 days of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank or card issuer to process our refund request.

Where goods are returned as suspected faulty and a RMA number has been issued by our company, these will be repaired or replaced within the warranty period providng the goods have been subject to normal levels of use and have not been subject to abnormal handling or abuse.

If you need to return an item please contact us by clicking here