Contact Us
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Contact Us

As a specialist mail order company, has invested in staffing and support through technology including email and live chat support to deal with all queries as efficiently as possible.  By investing in technology to streamline our internal procedures we've been able to keep our prices competitive, which, when combined with our ability to quickly process and deliver your orders is the main reason customers choose to shop with us here at

By Post:

Lucem Direct Ltd.
Safestore Business Centre
Reddish Road

By email:

Please complete the form below in full and a member of our Customer Services team will respond quickly to your query. Our Customer Service aim is to respond within 4 hours (during the working day) although at busier times we will reply within 24 hours.

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   Phone Number:
   Order Number:
   RMA Number:
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